In-App Mobile-First Customer Service Platform​

CHALLENGE​

Helpshift, the company revolutionizing the customer service industry through in-app AI-powered messaging, enlisted PR to support growth and drive awareness.​

​SOLUTION​
Bospar developed a full PR and social media program to best amplify Helpshift’s message through product news, third-party survey data, contributed content, thought leadership, events, newsjacking and new CEO hire.​

​RESULT​
PR has secured placements in Forbes, San Francisco Chronicle, Fortune, VentureBeat, CNBC, San Francisco Business Times, MediaPost, RetailDIVE, PC Magazine, Inc., The Next Web and CMSWire. Additionally, the social program grew month over month across Facebook, Twitter and LinkedIn.​